Business hours are Monday-Friday, 7:30 A.M. to 3:30 P.M.
Pick up hours are Monday-Friday, 7:30 A.M. to 3:30 P.M. Saturday morning pick up is typically available between 7:30 A.M. to 12:00 P.M. with prior arrangement with your salesperson.
Deliveries are typically scheduled between 8:00 A.M. and 2:00 P.M., Monday through Friday. No deliveries are scheduled for Saturday or Sunday. Contact your salesperson for your ETA. Trucks are typically not routed until after 3:00 P.M. the day prior.
Q: When can I pick up the plants that I have ordered?
A: After you have received confirmation from your salesperson, you may pick up your ordered plants Monday through Friday between 7:30 A.M. and 3:30 P.M. (and Saturday between 7:00 A.M. and 11:30 A.M. with prior confirmation from your salesperson) at our facility in Azusa, CA.
Q: Where can I pick up the plants that I have ordered?
A: You may pick up your plants at our facility located in Azusa, CA. In most cases, orders placed by 12 P.M. the day prior can be picked up the following day after 7:30 A.M., Monday through Friday. Please click on the link here for a map and directions. Please do not arrive at the yard unless your order has been confirmed through a salesperson.
Q: May I come to the Azusa facility and pickup plants that I have not previously ordered?
A: We are not able to process orders that have not been previously placed as a general policy. That said, we will do our best to fulfill walk up orders as quickly as possible but at times there can be a significant delay. If you call or email ahead and give us an hour or two's notice, often we can typically meet your needs provided the plant material is physically in the Azusa yard. Regardless, your salesperson will provide you with an estimate of the time it will take to process the order. Field personnel are not authorized to make any direct sales. Again, for same day orders, please contact your salesperson directly or call (626) 696-8449.
Q: Our your yards open for general viewing?
A: Our Azusa growing yard is open by appointment only. Our office and sample plant area in the Azusa yard are open M-F 7:30 A.M. to 3:30 P.M. (closed 12:00 -12:30 P.M.). Our other growing locations are closed for viewing. Please send your specific inquiries to email@example.com and a salesperson will respond as soon as possible.